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Our 5 Step Care Process

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Our Care Process are simple and transparent.

Comfortable to proceed? NannyPro makes our process simple and transparent. As we are in a care service industry, we believe that a key personal touch is still the element to this entire process. Email or Talk to Us.

Here is Our 5 Step Care Process.

  1. 1. Express Your Care Requirements.

    To find your match, share with NannyPro exactly what you are looking for. Parents provide information about the ages and genders of the children, location, hours, schedule, proposed start date and duration of services. Share with us your area of concern or your special requests if you have any. Do allow about 4 weeks for the entire process. We also handle last minute urgent request. However, a higher fee will be imposed.

  2. 2. We only refer nannies we know..

    This is a key concern of most parents, you want to know who you’ll be engaging and the background of the nannies. NannyPro has done a careful & thorough screening by onboarding our nannies . They are all Singaporean, SPR or nannies who holds a valid working pass. They are not freelancers or outsourced representatives. They went through all the required training before we start placing them out with families.

  3. 3. Have a trial period.

    If the nanny we refer matches, before the full time engagement, you are allowed to establish the confidence in having a 5 paid trial period.

  4. 4. Agree with our Engagement Agreement.

    Once you are satisfied with after the trial period and to engage the nanny on a permanent working basis, NannyPro will establish an engagement & written work agreement to outline all the key terms and conditions, like salary, daily hours, employment benefits.

  5. 5. Trust your Nanny & Post Review.

    Do allow your nanny sometime to know your infant and child. Unless it involves the safety of the child, we are happy to replace the nanny immediately. We usually follow up with our parents & nannies frequently. Do provide us with the feedback if you have any area of concerns.

Trust NannyPro with a Qualified Nanny.

Our Care Process are simple and transparent.

Comfortable to proceed? NannyPro makes our process simple and transparent. As we are in a care service industry, we believe that a key personal touch is still the element to this entire process. Email or Talk to Us.

If you are seeking for other permanent arrangement, yet shorter working hours, it is possible. Do submit your care request form. We will attend to your care request at the soonest.